hastyNotes customers are encouraged to use the free demo service and test it prior to purchasing a subscription. If a customer purchases the service, we do not offer a cash refund or an exchange. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated or manipulated.
Accordingly, it is our policy that once the customer has used our service, the sale is final, and you may not return the subscription for a refund or credit. In rare cases, a refund can be issued for a customer due to an error in the search process that has been properly documented.
To enquire about getting a search reset, contact our support department with the issue you experienced at: .